Terms & Conditions.

Last updated: 11 August 2026

These Terms & Conditions apply to purchases made from Just Tap Review through JustTapReview.co.uk. By placing an order with us, you agree to these terms. Please read them carefully before placing your order.

1. About Us.

Just Tap Review is a trading name operating the website JustTapReview.co.uk. We supply products designed to help businesses make it easier for their customers to access online review pages using technologies such as NFC and QR codes.

You can contact us at hello@justtapreview.co.uk

2. Our Products.

Just Tap Review products are designed to provide customers with a quick and convenient way to access a business’s chosen online review page or other specified destination using NFC, QR code technology, or both.

Where a product is configured for a particular business, it will be programmed or prepared using the information and links supplied or approved by the customer when ordering.

Just Tap Review does not control third-party review platforms and cannot guarantee that a person who accesses a review page will submit a review, that a submitted review will be published, or that any particular number or rating of reviews will be achieved.

Third-party platforms may change their websites, services, policies or technical systems from time to time. Where reasonably possible, we will provide assistance if such a change affects the operation of a Just Tap Review product, but we cannot guarantee the continued availability or operation of services controlled by third parties.

3. Ordering and Customer Information.

When placing an order, you are responsible for providing accurate and complete information, including your contact details, delivery information and any information required to configure your Just Tap Review product.

Where we require a review page link, business details, QR code destination or other information to configure your product, you are responsible for checking that the information you provide is correct.

We may contact you if we need additional information or clarification before we can prepare your order. This may delay production or dispatch until the required information has been received.

Please check your order details carefully before submitting them. If you realise that you have provided incorrect information, contact us as soon as possible at hello@justtapreview.co.uk

4. Order Acceptance and Payment.

All orders are subject to acceptance by Just Tap Review. After you place an order, you may receive an acknowledgement confirming that we have received it. This does not necessarily mean that your order has been accepted.

A contract between you and Just Tap Review is formed when we accept your order and begin processing or preparing it for fulfilment.

Prices shown on our website are in pounds sterling (£) unless stated otherwise. Any applicable delivery charges will be shown before you complete your purchase.

Payment must be made using one of the payment methods available at checkout. Your order may not be processed until payment has been successfully authorised.

If we are unable to accept an order, for example because a product is unavailable, there is an error in the price or description, or we cannot fulfil the order, we will let you know and refund any payment already taken for that order.

5. Personalised and Configured Products.

Some Just Tap Review products are made, personalised or configured specifically for an individual customer or business. This may include programming an NFC tag, creating or configuring a QR code, adding business-specific information, or otherwise preparing a product to the customer’s requirements.

Please check all information you provide carefully before placing your order. Where we provide you with a proof or ask you to approve information before production, you are responsible for checking that information before giving your approval.

Once work has begun on a product that is made to your specifications or clearly personalised for you, your statutory right to cancel may not apply where the product falls within the relevant exception under UK consumer law. This does not affect your rights where a product is faulty, damaged, not as described, or where you otherwise have statutory rights.

If you need to change or cancel an order, please contact us at hello@justtapreview.co.uk as soon as possible. If we have not yet begun personalising, configuring or producing your order, we will do our best to accommodate your request.

6. Delivery.

We will aim to prepare and dispatch your order within the estimated timescale shown on our website or provided to you when ordering. Any delivery dates or timescales are estimates unless we expressly agree otherwise.

Delivery times may be affected if we are waiting for information, links, artwork, approval or other details required from you to complete your order.

You are responsible for providing a complete and accurate delivery address. If an order is returned to us because incorrect or incomplete delivery information was provided, we may charge a reasonable additional delivery cost to resend the order.

Once your order has been dispatched, delivery will normally be carried out by a third-party postal or courier service. If your order has not arrived within the expected timeframe, please contact us at hello@justtapreview.co.uk and we will investigate.

If your order arrives damaged, please contact us as soon as reasonably possible and provide photographs of the product and packaging where appropriate so that we can resolve the issue.

7. Cancellations, Returns and Refunds.

Your cancellation and return rights depend on the type of product you have ordered and the circumstances of the return. Nothing in these Terms & Conditions affects your statutory rights.

For standard, non-personalised products purchased online, consumers may have a legal right to cancel their order within 14 days of receiving the goods, subject to the applicable exceptions under UK consumer law.

Products that are made to your specifications or clearly personalised may be exempt from the usual 14-day cancellation right. This may include products produced with customer-specific printing, artwork or other personalisation.

If you wish to cancel or return an eligible product, please contact us at hello@justtapreview.co.uk before returning it so that we can provide the appropriate return instructions.

Where a cancellation is valid, any refund due will be made in accordance with your statutory rights and normally using the same payment method used for the original purchase.

If a product is faulty, damaged or not as described, please contact us as soon as possible. We will deal with the matter in accordance with your rights under UK consumer law and may offer a repair, replacement or refund as appropriate.

8. Product Use and Compatibility.

Just Tap Review products that use NFC technology require a compatible NFC-enabled device. NFC functionality, settings and behaviour may vary between devices, operating systems and manufacturers.

QR codes require a device capable of scanning QR codes, typically using the device’s camera or compatible software.

The customer is responsible for ensuring that the product is positioned and used appropriately and that customers are given reasonable access to tap or scan it.

Just Tap Review is not responsible for a customer’s device being incompatible with NFC or QR technology, having NFC functionality disabled, lacking internet access, or otherwise being unable to access the destination through circumstances outside our control.

Where both NFC and QR functionality are provided, the QR code offers an alternative method of accessing the configured destination on compatible devices.

9. Third-Party Platforms and Review Services.

Just Tap Review products may be configured to direct users to third-party websites, review platforms or online services selected by the customer. These third-party services are independent of Just Tap Review and are subject to their own terms, policies and technical requirements.

We do not control whether a third-party platform accepts, displays, removes or moderates a review, nor can we guarantee the continued availability of any third-party website, review page or service.

The customer is responsible for ensuring that their use of a Just Tap Review product complies with the rules and policies of the review platform or service to which the product directs users.

Just Tap Review products are intended to make it easier for customers to access a review page. They must not be used to mislead customers, generate fake reviews or otherwise manipulate review systems in breach of applicable laws or platform policies.

10. Intellectual Property.

All content on the Just Tap Review website, including our branding, logos, graphics, product designs, photographs, text and other original material, is owned by or licensed to Just Tap Review unless otherwise stated.

You may not copy, reproduce, distribute, modify or use our website content, branding or product artwork for commercial purposes without our prior written permission, except where permitted by law.

Where you provide us with a business name, logo, artwork or other material for use in preparing your order, you confirm that you have the necessary rights or permission for us to use that material for the purpose of fulfilling your order.

11. Our Responsibility to You.

We are responsible for losses that you suffer as a foreseeable result of our breach of these Terms & Conditions or our failure to use reasonable care and skill.

We are not responsible for losses that were not foreseeable when the contract was formed, or for losses caused by circumstances outside our reasonable control.

Just Tap Review does not guarantee any particular increase in the number, frequency, rating or content of reviews received by a business as a result of using our products.

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful for us to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

Nothing in these Terms & Conditions affects your statutory rights as a consumer.

12. Events Outside Our Control.

We will not be responsible for delays or failure to perform our obligations where this is caused by events outside our reasonable control.

Such events may include postal or courier disruption, severe weather, power or internet outages, failure or disruption of third-party services, supply shortages, industrial action, or other circumstances that we could not reasonably prevent.

If an event outside our reasonable control significantly affects our ability to fulfil your order, we will contact you where reasonably possible and take appropriate steps to minimise the impact.

13. Business Customers.

If you are purchasing a Just Tap Review product wholly or mainly for use in connection with your trade, business, craft or profession, you are purchasing as a business customer rather than as a consumer.

Business customers are responsible for ensuring that Just Tap Review products are suitable for their intended business use and that their use of the products complies with applicable laws and the terms and policies of any third-party review platforms or services they choose to use.

Any consumer rights referred to in these Terms & Conditions apply only where the purchaser is acting as a consumer and is entitled to those rights under applicable law.

14. Changes to These Terms.

We may update these Terms & Conditions from time to time to reflect changes to our products, services, website, business practices or legal requirements.

The Terms & Conditions that apply to your order will normally be those in force at the time you place your order.

Any updated version of these Terms & Conditions will be published on our website with the revised “Last updated” date shown at the top of the page.

15. Governing Law and Contact Details.

These Terms & Conditions are governed by the laws of England and Wales.

If you are a consumer, you may also have rights under the laws applicable where you live. Nothing in these Terms & Conditions affects any rights you have under applicable consumer law.

If a dispute arises, we encourage you to contact us first so that we can try to resolve the matter.

If you have any questions about these Terms & Conditions, an order or a Just Tap Review product, please contact us at:

Email: hello@justtapreview.co.uk